Hotel Chancellor@Orchard offers a central base along Singapore’s Orchard Road, with standard rooms starting at S$136 per night according to Tripadvisor. Positioned as a budget-to-midrange option, this property appeals to travellers who prioritise location and MRT access over generous room dimensions. This review draws on guest feedback from multiple booking platforms and the official hotel website to give you a practical picture of what to expect.

Last checked: 2026-08-10

Hotel Name: Hotel Chancellor@Orchard · Address: 28 Cavenagh Road, Singapore 229635 (official site) · Nearest MRT: Somerset and Dhoby Ghaut (5-minute walk) (Booking.com) · Contact: +65 6708 8788 (official site)

Hotel Chancellor@Orchard at a glance

1 Address

• 28 Cavenagh Road, Singapore 229635 (TripAdvisor)

2 TripAdvisor rating

• 2.9 / 5 from 647 reviews (TripAdvisor)

3 Booking.com score

• 6.4 / 10 from 557 reviews (Booking.com)

4 Trip.com score

• 7.8 / 10 from 1,608 verified reviews (Trip.com)

Detail	Value
Hotel Name	Hotel Chancellor@Orchard
Address	28 Cavenagh Road, Singapore 229635 (TripAdvisor)
Nearest MRT	Somerset and Dhoby Ghaut (5-minute walk) (Booking.com)
Contact	+65 6708 8788 (official site)
Price range (standard room)	S$136 – S$222 per night (TripAdvisor)
Featured amenity	Rooftop outdoor pool (Booking.com)

What is the Hotel Chancellor known for?

The hotel’s clearest draw is its location. Situated at 28 Cavenagh Road, it sits just off Orchard Road, Singapore’s prime shopping belt. Booking.com states that Somerset and Dhoby Ghaut MRT stations are both a five-minute walk away, giving guests quick access to the rest of the city. Another frequently highlighted feature is the rooftop outdoor pool, a genuine perk in this price bracket.

“Location is fantastic.”

— TripAdvisor reviewer

The hotel positions itself as an affordable base for exploring the city. Standard rooms are priced between S$136 and S$222 per night, according to TripAdvisor, which keeps it competitive for budget-conscious travellers who want to be in the middle of the action. The implication: you trade square footage for centrality and convenience.

Rooftop pool and MRT access

Guest reviews on Hotels.com routinely praise the rooftop pool as a welcome surprise at this price point. It is not large, but it offers a place to cool off after a day of shopping or sightseeing. The proximity to two MRT stations means you can reach the Central Business District or Marina Bay in roughly 15 minutes without needing a taxi.

Affordable Orchard Road location

Orchard Road hotels tend to command high rates, yet Hotel Chancellor@Orchard consistently delivers a lower nightly cost. This affordability comes with trade-offs: rooms are described as small and basic. An Expedia reviewer put it plainly: “Great location, room is small and quite basic.” For many, that trade-off is acceptable.

The bottom line: The hotel is known for its central location, MRT access, and rooftop pool, all at a budget-friendly price – but space is tight.

What do guests like most about Chancellor Hotel?

Across multiple platforms, location emerges as the single most praised element. Recurring guest comments on TripAdvisor and Hotels.com mention “convenient”, “central”, and “walkable”. The shopping district is literally at the doorstep, and MRT stations are within a short stroll.

Cleanliness also earns consistent thumbs-up. Trip.com gives cleanliness a sub-score of 7.8/10, and individual reviews on Booking.com describe rooms as “clean and comfortable”. Staff friendliness is another positive vein; several Booking.com reviewers note efficient check-in and helpful service.

“Convenient, clean and comfortable.”

— Hotels.com reviewer

Positive guest feedback themes

The pattern across platforms is clear: location leads, followed by staff attitude and value for money. Guests on a short city break or business trip tend to rate the hotel higher than those expecting resort-style amenities. What this means – if you need a central crash pad with a friendly team, this hotel often fits the bill.

How is the cleanliness at Chancellor Hotel?

Cleanliness is a point of agreement among reviewers. Trip.com gives it a sub-score of 7.8 out of 10, and Booking.com reviews frequently use the word “clean” without reservation. No significant pattern of cleanliness complaints appears across any of the major platforms surveyed.

One TripAdvisor reviewer noted rooms are “clean and comfortable”, which mirrors the general sentiment. Expedia assigns the property a cleanliness rating of 7.2/10 in its breakdown, further supporting a satisfactory standard. The implication: for a budget-to-midrange hotel, cleanliness is not a concern.

Hotel Chancellor location

The address is 28 Cavenagh Road, Singapore 229635 – a five-minute walk from both Somerset and Dhoby Ghaut MRT stations, according to Booking.com. KAYAK calculates the distance to the city centre at 0.6 kilometres, placing the hotel within easy walking distance of Singapore’s main shopping and dining corridor.

Address and transport connections

The Orchard Road shopping district begins immediately outside the hotel. For airport transfers, Changi Airport is about 20–25 minutes by taxi or approximately 40 minutes via MRT (change at City Hall). The Dhoby Ghaut MRT interchange serves three lines (North-South, North-East, Circle), making connections across the island straightforward.

Specifications at a glance

Aspect	Details
Property name	Hotel Chancellor@Orchard
Address	28 Cavenagh Road, Singapore 229635 (official site)
Nearest MRT	Somerset and Dhoby Ghaut (5 min walk) (Booking.com)
Contact	+65 6708 8788 (official site)
Standard room price range	S$136 – S$222 per night (TripAdvisor)
Rooftop pool	Yes (Booking.com)
Overall rating range	2.9/5 (TripAdvisor) to 7.8/10 (Trip.com)

Pros and cons based on guest feedback

Getting to Hotel Chancellor@Orchard

The hotel sits at 28 Cavenagh Road, a quiet street just off Orchard Road. From Changi Airport, the fastest option is a taxi (approx. 20–25 minutes, S$25–S$35). By MRT, take the East-West line to City Hall, then switch to the North-South or North-East line to Dhoby Ghaut – total journey around 40 minutes. Both Somerset and Dhoby Ghaut stations are about five minutes on foot from the lobby (Booking.com).

Alternatives to consider

If Hotel Chancellor@Orchard does not perfectly fit your needs, other budget-to-midrange hotels along Orchard Road offer similar location advantages. For a quieter, nature-infused stay further from the city centre, you could explore the Singapore Zoo Accommodation at Mandai Rainforest Resort. For travellers open to other Southeast Asian capitals with river views, the Chatrium Hotel Riverside Bangkok offers a similar cross-platform review treatment with a different location profile.

Frequently asked questions

Does Hotel Chancellor have a pool?

Yes, the hotel has a rooftop outdoor pool, confirmed by Booking.com and multiple guest photos.

Are there any nearby MRT stations?

Yes. Somerset and Dhoby Ghaut MRT stations are both a five-minute walk from the hotel, according to Booking.com.

How far is it from Orchard Road shopping district?

The hotel is situated directly on Orchard Road – the main shopping strip is literally at the doorstep (TripAdvisor).

What amenities does the hotel offer?

Beyond the rooftop pool, Expedia lists basic amenities including air conditioning, free Wi-Fi, a restaurant (breakfast served), and 24-hour front desk. Guest feedback notes limited in-room features like small desks and no drawers.

What is the hotel’s contact number?

The official contact number is +65 6708 8788 (listed on the hotel’s official site).

Sources

• TripAdvisor – Hotel Chancellor@Orchard reviews
• Booking.com – Hotel Chancellor@Orchard guest reviews
• Expedia – Hotel Chancellor@Orchard information and reviews
• Hotels.com – Hotel Chancellor@Orchard reviews
• Trip.com – Hotel Chancellor@Orchard verified reviews
• KAYAK – Hotel Chancellor@Orchard distance and pricing
• Yelp – Hotel Chancellor Singapore reviews
• Official hotel website