With a location measured at roughly 196 meters from the main Shibuya Station complex, the Shibuya Tokyu REI Hotel offers some of the tightest station access of any mid-range property in the district. This review examines what that proximity means in practice—how the walk to the station and Shibuya Crossing actually works, what guests consistently praise and criticize, and whether the trade-offs in room size and amenities are worth the location premium. The analysis draws on verified facts from travel booking platforms, trade directories, and guest review patterns across multiple aggregators.
Last checked: 2026-06-02
Location: Heart of Shibuya, 328 ft from JR Shibuya Train Station · Rating (TripAdvisor): 4 / 5 (2026 reviews) · On-site dining: Western restaurant and bar/lounge · Nearest landmark: Shibuya Crossing (2-min walk)
How we researched this review
Last checked: 2026-06-02.
Sources reviewed: official property aggregator sites (Hotelsoftokyo), Travel Weekly trade directory, KAYAK metasearch, Expedia listing, Hotelson.com listing, TripAdvisor reviews, Agoda reviews, Rome2Rio transport data, YouTube travel vlog.
We did not conduct an on-site visit or staff interview; all distance and timing estimates are sourced from third-party platforms and guest accounts. Price figures are point-in-time snapshots from booking aggregators, not current rates.
Shibuya Tokyu REI Hotel at a glance
- 196 meters (approx. 328 feet) from JR Shibuya Station – under 2 minutes via Miyamasuzaka exit (Rome2Rio)
- Aggregate score 4/5 on TripAdvisor (2026); mid-to-high 8/10 on Agoda, Hotels.com and Expedia (TripAdvisor)
- 225 guest rooms spread across 13 floors – typical mid-sized urban business hotel (Travel Weekly)
- Free in-room Wi-Fi, Western restaurant and bar/lounge, 24-hour front desk, luggage storage, laundry service, meeting rooms – no pool or spa (Expedia)
| Feature | Detail |
|---|---|
| Address | 1-24-10 Shibuya, Shibuya-ku, Tokyo 150-0002, Japan |
| Star rating | 3-star (KAYAK, Expedia) |
| Year built / last renovation | Built 1979; renovated 2012 |
| Check-in / check-out | 3:00 PM / 10:00 AM (some sources list 12:00 PM – likely contracted variations) |
| Distance to Shibuya Station | ~196 meters (approx. 328 feet) – 1–3 min walk |
| Distance to Shibuya Crossing | ~0.1 miles – approx. 2–5 min walk |
| On-site dining | Western restaurant and bar/lounge |
| Price range category | Mid-range; standard rooms from ~$100–$130/night (low season snapshots) |
Shibuya Tokyu REI Hotel address
The hotel is located at 1-24-10 Shibuya, Shibuya-ku, Tokyo 150-0002, Japan, a fact confirmed by multiple booking aggregators including KAYAK and Expedia (KAYAK). This places it on the eastern side of Shibuya Station, near the Miyamasuzaka exit. The postal code is 150-0002.
The nearest landmark is Shibuya Crossing, approximately 0.1 miles away — a roughly 2-to-5-minute walk depending on your chosen route and walking speed. A YouTube room tour describes the property as “located in front of Miyamasuzaka Exit of Shibuya Station” (YouTube travel vlog). That exit approach provides direct access to the JR Yamanote Line and several subway lines without crossing major intersections.
The bottom line: The address puts you squarely in the Shibuya station core. For anyone whose priority is stepping out the door and onto a train platform in under 180 seconds, few mid-range options beat this placement.
Shibuya Tokyu REI Hotel reviews
Aggregate guest scores cluster at 4 out of 5 on TripAdvisor and in the mid-to-high 8/10 range on platforms like Agoda, Hotels.com and Expedia (Agoda). The pattern across these platforms is remarkably consistent: location and staff friendliness earn the highest marks, while room size and soundproofing draw the most criticism.
What guests consistently praise:
- Location. The hotel is described as “close to everything especially the train stations” and “prime location” (Hotels.com guest review). Multiple reviewers mention being able to reach Shibuya Crossing, Meiji Shrine, and Harajuku on foot within 10–15 minutes.
- Staff hospitality. “The staffs are friendly and efficient” is a recurring sentiment across both Expedia and TripAdvisor reviews (Expedia).
- Cleanliness. Room cleanliness and housekeeping standards are rated higher than the hotel’s overall score, a pattern visible on Agoda and Hotels.com.
What guests consistently cite as drawbacks:
- Compact rooms. “Room was small but comfortable and had a hot pot for coffee and tea” is a typical description (TripAdvisor single review). Rooms are sized for function, not sprawl—standard for central Tokyo business hotels.
- Escalator hours. Several reviewers note that escalators do not operate before early morning, requiring guests with luggage to use stairs. This is a logistical pain point for early-departure travelers.
- Early check-out. The standard 10:00 AM check-out is earlier than many international hotels, and some guests report this as rushed.
Guest reviews on platforms like TripAdvisor and Agoda are self-selected—guests who had strongly positive or negative experiences are more likely to write. The 4/5 TripAdvisor score captures a central tendency, but individual experiences vary significantly by room floor, orientation, and travel purpose.
The pattern: The Shibuya Tokyu REI Hotel earns strong marks from guests who prioritize location and service over square footage. If you need a spacious room or quiet soundproofing, look elsewhere; if you want to be at the center of Shibuya at a mid-range price, this property delivers consistently.
Phone number and email
Contact details for the Shibuya Tokyu REI Hotel are listed on its official aggregator page and on booking platforms. The phone number is +81-3-3498-0109 (Hotelsoftokyo).
Email contact is shibuya@tokyuhoteljapan.com (listed on the same aggregator directory and confirmed against multiple booking site references). The hotel does not maintain a direct consumer-facing website in English; reservations are typically handled through OTAs or the Tokyu Hotels central reservation system.
What this means: For room booking, standard OTA platforms (Expedia, Hotels.com, Booking.com, etc.) are the most reliable channel. Direct email inquiries may be useful for group bookings or specific requests, but response times and handling vary.
Shibuya Tokyu REI Hotel to Shibuya Station
Rome2Rio lists the distance between Shibuya Station and the hotel at approximately 196 meters (Rome2Rio). That figure lands at the lower end of the 1-to-3-minute walk range quoted across booking sites. A YouTube room tour gives a “1 minute” estimate (YouTube), while a TripAdvisor reviewer suggests a 5-minute route via the Hachiko crossing exit (TripAdvisor single review). The variation comes from which station exit you use: the Miyamasuzaka exit on the eastern side is closest, while the Hachiko crossing exit on the western side requires walking underneath the railway bridge.
For practical purposes:
- JR Yamanote Line (Miyamasuzaka exit): ~196 meters, 1–2 minutes.
- Shibuya Crossing / Hachiko exit: ~0.1 miles (approx. 500 meters), 4–5 minutes.
- Tokyo Metro (Ginza/Hanzomon/Fukutoshin lines): Intermediate distances of 2–4 minutes depending on the specific subway entrance.
Because the hotel sits on the eastern side of Shibuya Station near Miyamasuzaka, it also offers quicker walking access to Miyashita Park and Shibuya Scramble Square/Shibuya Sky than many hotels west of the station (YouTube).
The trade-off: The hotel’s location gives you some of fastest station access in the Shibuya core, but the closest exit (Miyamasuzaka) is less iconic than the Hachiko crossing. For first-time visitors wanting the “Shibuya experience” on arrival, the 5-minute walk via Hachiko is more scenic but less direct.
Pros and cons at a glance
Pros
- Exceptional station proximity: ~196 meters / 1–2 min walk to JR Yamanote Line
- Central but quiet(er) location on the Miyamasuzaka side, away from the immediate crossing mayhem
- Friendly, consistently praised staff across multiple platforms
- Free in-room Wi-Fi, 24-hour front desk, luggage storage
- Close to Shibuya Scramble Square, Miyashita Park, and Shibuya Sky
Cons
- Compact rooms with limited storage — standard for central Tokyo but tight for travelers with large suitcases
- Escalators not operating early morning (stairs only with luggage)
- Early 10:00 AM check-out policy
- No pool, spa, or significant on-site fitness facilities
- Breakfast typically not included in base rates (paid buffet with Western/Japanese options)
The escalator issue is mentioned by multiple guests on TripAdvisor. If you have heavy luggage and plan an early departure (before ~6:30 AM when escalators typically turn on), plan to use the elevator or request ground-floor assistance at check-in.
The catch: The single biggest trade-off at the Tokyu REI is room size versus location. The hotel delivers on its core promise—getting you to Shibuya Station in under two minutes—but does so with rooms that prioritize function over spaciousness.
Price range and value
Recent meta-search snapshots on KAYAK show standard rooms starting around $100–$130 USD per night during low-demand periods (KAYAK price snapshot). Peak travel seasons (cherry blossom, Golden Week, autumn foliage) typically push rates toward $150–$200 USD per night. This positions the Tokyu REI squarely in the mid-range bracket for Shibuya—cheaper than full-service luxury properties and more expensive than capsule or budget hotels further from the station.
The implication: At its low-season price point, the Tokyu REI offers strong location value. At peak-season rates, the calculus changes: you are paying a premium for being 196 meters from the station rather than 500 meters. Whether that extra convenience is worth $50–$70 per night depends on your travel style and how much time you plan to spend in the room.
Location and getting there
The Shibuya Tokyu REI Hotel sits at 1-24-10 Shibuya, on the eastern flank of Shibuya Station near the Miyamasuzaka exit. Travel Weekly notes that access from Haneda Airport is roughly 40 km (about one hour by road depending on traffic) (Travel Weekly). From Narita Airport, allow 75–90 minutes by limousine bus or Narita Express to Shibuya Station.
The immediate neighborhood is a mix of shopping (Shibuya 109, Shibuya Hikarie, Shibuya Scramble Square), dining (Miyashita Park’s food market and various izakaya), and nightlife (Dogenzaka area is a 5–10 minute walk). The hotel’s position on the Miyamasuzaka side means you can reach these attractions without threading through the worst of the crossing crowds.
Nearby alternatives
For comparison, here are three other Shibuya properties at different price/feature points that serve as contextual alternatives:
- Hotel 1899 Tokyo: Another Tokyo hotel with a focus on location and breakfast quality. Slightly smaller room count, similar mid-range price band, and within 5–10 minutes of Shibuya Station. Suitable for travelers who value design and dining over station proximity.
- Tokyu REI Hotel (other Tokyu REI locations in Tokyo): The Tokyu REI brand appears in multiple Tokyo neighborhoods (e.g., Shinjuku, Meguro). If Shibuya-specific location is not essential, a sibling property may offer larger rooms or different price points without sacrificing the chain’s service consistency.
- Keio Prelia Hotel Sapporo: A comparable mid-range property that follows a similar evidence-based review structure. While in Sapporo rather than Tokyo, it gives a sense of the Japanese mid-range business hotel standard: compact rooms, efficient service, good cleanliness, and strong aggregate guest scores in the 8/10 range.
What this means: If the Tokyu REI is sold out on your dates or you want a slightly different room size/price mix, hotels within a 5–10 minute walk of Shibuya Station include dozens of options from capsule hostels ($30–$50/night) to luxury properties ($300+/night). The Tokyu REI is a representative example of the mid-range “location-first” segment.
Our pick: For whom this hotel works best
Based on verified facts and aggregate guest feedback, the Shibuya Tokyu REI Hotel is our pick for three reader profiles:
- First-time Shibuya visitor: The location puts you at the center of the neighborhood’s main attractions—Shibuya Crossing, Shibuya Scramble Square, Miyashita Park, and Harajuku/Meiji Shrine—all within walking distance. You trade room space for the ability to explore the area without transit.
- Business traveler wanting station proximity: The 196-meter distance to the JR Yamanote Line means you can reach Tokyo Station, Shinagawa, and Shinjuku in under 20 minutes. The 24-hour front desk and basic business amenities (free Wi-Fi, meeting rooms) support work functions without frills.
- Solo traveler or couple on a short city break: Compact rooms are less of a liability when you are spending most of your waking hours outside the hotel. The staff hospitality and cleanliness standards from multiple sources make this a reliable choice for 1–3 night stays.
We do not recommend this hotel for travelers who need spacious rooms, extensive on-site facilities (pool, spa, fitness center), or quiet soundproofing for deep work or sleep. In those cases, properties like the Cerulean Tower Tokyu Hotel (full-service, 5-minute walk) or a capsule hotel in Shibuya (budget, minimalist) would better match the brief.
What is the exact address of Shibuya Tokyu REI Hotel?
1-24-10 Shibuya, Shibuya-ku, Tokyo 150-0002, Japan. This address is confirmed by KAYAK and multiple booking aggregators.
How far is Shibuya Tokyu REI Hotel from Shibuya Station?
Approximately 196 meters (328 feet), translating to a 1–3 minute walk depending on your station exit. The Miyamasuzaka exit is the closest.
What is the postal code of Shibuya Tokyu REI Hotel?
The postal code is 150-0002, corresponding to the Shibuya-ku district.
Does Shibuya Tokyu REI Hotel have a restaurant?
Yes. The hotel has a Western restaurant and a bar/lounge on-site. Breakfast (paid buffet with Western and Japanese options) is available but typically not included in base rates.
What is Shibuya Tokyu REI Hotel’s phone number?
The phone number is +81-3-3498-0109.
How do I contact Shibuya Tokyu REI Hotel by email?
Email inquiries can be sent to shibuya@tokyuhoteljapan.com.
What is the average guest rating for Shibuya Tokyu REI Hotel?
Aggregate guest ratings cluster at 4/5 on TripAdvisor and mid-to-high 8/10 on Agoda, Hotels.com, and Expedia. (Sources: TripAdvisor, Agoda, Hotels.com, Expedia)
Is Shibuya Tokyu REI Hotel the same as Shibuya Tokyu Inn?
Yes. The property is sometimes referred to as “Shibuya Tokyu Inn” in older materials or casual references, but its official name is Shibuya Tokyu REI Hotel.
“Overall, this hotel delivers excellent value with its unbeatable location, warm hospitality, thoughtful extras, and delicious breakfast.”
– TripAdvisor editorial summary, User‑generated review platform summary
“Only a 5 minute walk from Shibuya station. Take the Hatchiko crossing exit and turn right going underneath the railway bridge, then at the first traffic lights, turn left.”
– TripAdvisor reviewer (single review), Hotel guest
rome2rio.com, youtube.com, hotels.com